Privacy Policy - Our Commitment to You
Ashia Estates is dedicated to establishing trust with you, our customer, and to protecting your privacy. This value is demonstrated by how we treat your identifying information. All personal information collected by us will be used for the sole purpose of maintaining our hosting relationship with you. When you sign up for Web hosting services with Ashia Estates, you will be asked to provide contact and payment information. The contact information will include your name, address, phone number and email address. The payment information typically includes your credit card number. In the normal course of providing our Web hosting services, we also create and maintain other information, such as account status, system usage, plan type and support requests.
1. How does Ashia Estates use customer information?
We use customer information to notify you of our service related updates,newly added services or features and any other communication deemed relevant to the continuance of our service. We do not sell or rent Ashia Estates customer information.
We share aggregate, non-identifying customer information with partner companies when a customer has requested a service or product that uses the services of an outside company. The information given will only be that which is necessary to implement the service or product requested.
As required by law, we will disclose that customer information specifically required to name, contact, or bring legal action against persons causing harm or interfering with the rights or property of Ashia Estates, our customers, or others, and in response to legitimate court orders, subpoenas, warrants or as otherwise required for law enforcement purposes.
2. How does Ashia Estates protect customer information?
We protect our customers' information both online and offline. Online, your account information is protected by the leading industry standard method of Secure Socket Layer (SSL) encryption. Furthermore, all credit card information is encoded, and our database servers are protected from hackers by not having a publicly routable IP. Your information is also protected in our offices. Our employees are well informed about our privacy practices, and access to customer information is restricted to what is necessary to perform their specific tasks. Moreover, we notify our e
2.1 Referrals and special offers
When you take advantage of special promotions to refer a friend to Ashia Estates, be assured that the only information we collect is their name and email address for the sole purpose of sending an invitation. From time to time, Ashia Estates informs our customers about new products and services. You may choose to opt out of receiving such notifications by simply accessing your account through the Control Panel. Within the Account Management options, select "Manage subscriptions" to update your subscription settings. Please note that you will continue to receive important system notices as well as invoices and communications specific to your account.
2.2 Contests or surveys
From time to time, Ashia Estates may invite you to participate in a contest and/or survey. Depending on the nature of the contest or survey, separate terms and conditions may apply. We may make your participation in a contest or survey contingent upon our ability to use your name or biographical information in our marketing and PR promotions. Despite any new terms and conditions, we intend to maintain the spirit of this Privacy Statement with respect to your personal and sensitive information. We will never intentionally release, sell or rent the information you give us in a survey, and all information you give us will be used strictly to improve our service offerings or better understand our customers and the market we serve in a general way.
